Who Uses CarePortals?

CarePortals is built for digital health brands that require a HIPAA-compliant platform to sell prescription medications and manage patient care online. We support:

Are You a Direct-to-Consumer (DTC) Brand?

If you sell healthcare products directly to patients online, you know it is more complex than standard e-commerce. You need specialized features to handle healthcare regulations and manage the entire patient journey. CarePortals provides the e-commerce and healthcare tools you need to create a seamless patient experience, from the first click to the final delivery.

You can operate your brand using the model that fits you best:

  • Physician-Group Integrated Model: Do you partner with third-party physician groups for asynchronous and synchronous consultations? CarePortals automates this entire process. Our platform uses API integrations to send visit requests to your physician partners and receive prescriptions back into the system, all without manual effort. This lets you focus on growing your brand while we handle the technical connections.

  • In-House Physicians Model: Do you employ your own team of healthcare providers? CarePortals offers a single, integrated platform where your medical team can manage patient records, conduct asynchronous and synchronous consultations, and write prescriptions compliantly through Surescripts. Your providers can use the EMR (Electronic Medical Record) Portal to handle all aspects of patient care in one place.

Are You Running a Virtual Practice?

For healthcare providers who operate entirely online, CarePortals offers a complete solution to manage your practice efficiently. We combine patient management, electronic health records (EHR), and secure communication tools into one centralized platform. You can easily manage daily operations, from scheduling appointments to handling patient records, allowing you to provide continuous care to your patients. The EMR Portal will be your team's primary tool for all day-to-day tasks.

Are you a Developer?

If you are a developer working for a Direct-to-Consumer (DTC) brand or a virtual practice, you can use our powerful platform to create custom solutions and extend its capabilities. We provide implementation resources and ongoing support for issue resolution and platform improvement methodology.

  • Build with Architectural Freedom CarePortals is built on a modern, flexible foundation, giving you complete control.

    • API-First Infrastructure: Our platform is API-first, which means every feature is programmatically accessible. This allows you to build custom front-end applications or use our powerful backend services without the limitations of pre-built interfaces.

    • Modular Architecture: We offer a modular, plug-and-play model rather than a rigid, monolithic system. You can start with a core set of features, like telehealth and scheduling, and add more complex functionalities as your business grows. This approach supports agile development and allows for a more capital-efficient scaling strategy.

    • Highly Configurable: You have the ability to control and adapt the user experience. This is essential for creating a unique, branded patient journey that builds trust and loyalty.

  • Focus on Innovation, Not Foundational Hurdles We handle the most difficult parts of HealthTech development so you can focus on what makes your product unique.

    • Managed Compliance as a Service: The platform is engineered to be compliant with HIPAA, PHIPA, and PIPEDA regulations. By building on CarePortals, you outsource a massive portion of the compliance burden, allowing your team to focus on building features rather than navigating the complexities of healthcare law.

    • Rich Integration Ecosystem: Save hundreds of hours of work with our out-of-the-box integrations. We provide pre-built connectors for essential business platforms like Stripe, Zoom, Klaviyo, HubSpot, Attentive, and Twilio, as well as for healthcare-specific systems like Electronic Medical Records (EMRs) and pharmacy networks.

    • Unparalleled Speed-to-Market: Our platform provides the fundamental "plumbing" of a digital health service. By offering a pre-built, compliant, and integrated foundation, CarePortals functions as a complete go-to-market "kit" that enables you to launch your product in weeks.

Next Steps

Here are some recommendations for you to keep learning about CarePortals: